Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–2 business days. Orders are not processed or shipped on weekends or public holidays.
Shipping Rates & Delivery Times
| Destination | Shipping Cost | Estimated Delivery |
|---|---|---|
| United Kingdom | Free | 10–14business days |
| European Union | Free | 10–14business days |
| Rest of World (incl. Middle East, US, AU, Asia, etc.) | Free | 14–21 business days |
UK Warehouse Stock Some products are stocked in our UK warehouse and will be delivered within 1–3 business days of your order being placed.
Please Note
- Delivery times are estimates and may vary due to customs clearance, carrier delays, or high-demand periods.
- International orders may be subject to customs duties and import taxes, which are the responsibility of the customer.
- Once your order has been dispatched, you will receive a tracking number via email.
Tracking All orders include tracking. Please allow 3–5 business days after dispatch for tracking information to update.
Lost or Delayed Orders If your order has not arrived within the estimated timeframe, please contact us and we will investigate with our shipping partner.